Privacy Policy

Last updated: 9 May 2026

NuFlava Entertainment respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, submit an enquiry, book our services or communicate with us.

1. Who We Are

NuFlava Entertainment provides DJ, sound, lighting and event entertainment services for weddings, corporate events, private functions and related events across Brisbane, the Gold Coast and South East Queensland.

For privacy enquiries, you can contact us at:

NuFlava Entertainment
Email: info@nuflava.com.au
Phone: 0403 042 047
Website: nuflava.com.au

2. Information We Collect

We may collect personal information when you:

submit an enquiry through our website
complete a contact or availability form
email, call or message us
book our services
interact with us through social media
subscribe to updates or marketing communications, if offered

The information we may collect includes:

your name
email address
phone number
event date
event location or venue
event type
details about your event
service preferences or requested enhancements
payment or invoicing information, where relevant
communication history with us

We may also collect limited technical information when you visit our website, including browser type, device type, pages visited, approximate location data, referring website and cookie data.

3. How We Use Your Information

We collect and use personal information to:

respond to enquiries
check availability
prepare quotes or proposals
provide and manage our services
communicate with you before, during and after your event
coordinate event details, timelines and supplier requirements
process payments and issue invoices
improve our website, services and client experience
send occasional updates or marketing communications, where permitted
comply with legal, accounting or administrative obligations

We do not sell your personal information.

4. Website Cookies and Analytics

Our website may use cookies and similar technologies to help the site function properly, improve user experience and understand how visitors interact with our pages.

Cookies may be used to:

remember website preferences
analyse website traffic
measure page performance
improve website content and layout
support basic marketing or remarketing activity, if enabled

You can disable cookies through your browser settings, although some website features may not function as intended.

Our website may use third-party services such as Squarespace analytics, Google Analytics, Meta/Facebook tools or similar platforms. These services may collect information about your use of our website in accordance with their own privacy policies.

5. Sharing Your Information

We may share personal information only where reasonably necessary to provide our services or operate our business.

This may include sharing relevant details with:

event venues
planners or coordinators
photographers, entertainers or other suppliers arranged at your request
payment processors or accounting systems
website, hosting, email or CRM service providers
legal, financial or professional advisers
government, regulatory or law enforcement bodies where required by law

We only share the information needed for the relevant purpose.

6. Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. The OAIC notes that APP entities must take reasonable steps to protect personal information and destroy or de-identify it when it is no longer needed, unless retention is required by law.

Personal information may be stored in email systems, website enquiry systems, cloud-based business tools, accounting software, client records or secure devices.

While we take reasonable steps to protect your information, no method of electronic transmission or storage is completely secure.

7. How Long We Keep Your Information

We keep personal information for as long as reasonably required for the purposes set out in this policy, including providing services, managing client relationships, maintaining business records and meeting legal or accounting requirements.

When personal information is no longer required, we will take reasonable steps to securely delete, destroy or de-identify it.

8. Marketing Communications

We may use your contact details to send occasional updates, offers or information about our services where permitted by law.

You can opt out of marketing communications at any time by contacting us or using the unsubscribe option where available. The Australian Privacy Principles include rules around direct marketing and give individuals the ability to request that their personal information not be used for direct marketing.

9. Accessing or Correcting Your Information

You may contact us to request access to the personal information we hold about you or to ask that it be corrected if it is inaccurate, outdated or incomplete.

We may need to verify your identity before responding to such requests.

10. Third-Party Links

Our website may contain links to third-party websites, platforms or services. We are not responsible for the privacy practices or content of those third-party sites. We recommend reviewing their privacy policies before providing personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on our website with the revised “Last updated” date.

12. Contact Us

For questions about this Privacy Policy or how we handle your personal information, please contact: